Welcome to Your Wellness Store. By accessing and using our website https://yourwellnessstore.co, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Company Information

Your Wellness Store is a UK-based online retailer specializing in wellness products.

For any inquiries, please contact us at [email protected].

2. Use of the Website

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree to use the website for lawful purposes only and not to engage in any activity that disrupts or interferes with the website’s functionality.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on the site are error-free. If a product offered by Your Wellness Store is not as described, your sole remedy is to return it in unused condition, subject to our return policy.

4. Orders and Payments

All orders are subject to acceptance and availability. Once you place an order, you will receive an email acknowledging receipt of your order. This does not constitute acceptance of your order. A contract between us will be formed when we send you a confirmation email that the goods have been dispatched.

All prices are inclusive of VAT (where applicable) and are subject to change without notice.

5. Shipping and Delivery

Orders are typically processed within 2–3 business days. Delivery times vary depending on your location and the courier service used but generally range from 6–10 business days. We use reputable courier services such as Royal Mail, Yodel, and Evri to ensure timely delivery.

Please refer to our Delivery Information page for more details.

6. Returns and Refunds

Due to the sensitive nature of our wellness products, we do not accept returns or offer refunds once products have been dispatched. This policy ensures the safety and integrity of our products for all customers.

However, if you receive a damaged or defective item, please contact us within 14 days of receipt at [email protected] with your order details and a description of the issue. We will assess the situation and, if appropriate, provide a replacement or refund.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Your Wellness Store and is protected by UK and international copyright laws. Unauthorized use of any content on this site is strictly prohibited.

8. Limitation of Liability

Your Wellness Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or products. Our total liability to you for any loss or damage arising out of or in connection with these terms shall be limited to the total amount paid by you for the products.

9. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal data.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].